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Starbucks’ Q2 2024 Performance and Service Design
Starbucks’ Q2 2024 results for the US shed light on the significance of service design and digital transformation in the retail sector....
anoopjayakumar
Jul 8, 20241 min read
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One key Retail trend for 2024
Source Attribution of the image: "https://www.freepik.com/free-vector/online-banking-payment-mobile-phone-isometric-icon-credit-card-mone...
anoopjayakumar
Jan 8, 20241 min read
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Quick Update to 2023 post. Should companies invest in research in 2024?
Original article: https://www.exandpstrategy.com/post/why-should-companies-look-to-invest-more-in-research-in-2023 Source: OECD Data Nov...
anoopjayakumar
Dec 14, 20231 min read
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Holiday leadership lessons from Indian mythology
Since its holiday season, I thought today we can explore a story from mahabharata, the Indian epic, that I learned about growing up in...
anoopjayakumar
Nov 24, 20231 min read
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Business Value creation with research using our Services
This is the second video in the our value to our business partners series. High quality unbiased experience research and strategy can...
anoopjayakumar
Nov 12, 20231 min read
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How to plan and effect large scale change? A step-wise approach
Change management and how to effect change are critical aspects of leadership. This 9 min (approx) video discusses a 10 step process to...
anoopjayakumar
Nov 4, 20231 min read
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Why do we need Research for Business?
Gut decision making is problematic..if you like workplace style cartoons, there is a cartoon that is pretty funny that takes a jab at gut...
anoopjayakumar
Nov 2, 20231 min read
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So what, then what? A UX & Product Strategy Blog
Happy to announce that we will be adding blog-posts to this site from today. First blog is about why I founded eX&P Strategy? Per one...
anoopjayakumar
Nov 2, 20232 min read
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Why one should avoid attitudinal questions in a user interview?
Interviewing is a critical skill necessary for a user centric or even successful product in the market. Though it may sound like anyone...
anoopjayakumar
Mar 24, 20231 min read
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Why do you need research for design?
You will be amazed at how much this question still comes up after 40 years of User Centered Design's existence and proving value to...
anoopjayakumar
Mar 11, 20231 min read
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Why should companies look to invest more in research in 2023?
And what are some impactful ways to leverage research during a downturn... Want to leverage our services to build better products? US...
anoopjayakumar
Jan 23, 20235 min read
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